[Resolved]  HDFC Bank — Unauthorised transaction hold to my current account

I am a current account holder with HDFC Bank. I observed that there is a hold to my account of Rs. 48, 953.83 of Consumer Durable loan, which I never took from HDFC. I also raised a complaint about the same with HDFC Bank and the hold was removed temporarily and after some days again hold of Rs. 48, 953.83 was there attached to my current account of the same consumer durable loan which I never took.
Now on 21st Dec. 2020 I raised a complaint about the same and it was assured by the bank through e-mail that the issue will be resolved within 7 days but to my surprise I received a notice from HDFC dated 17/12/2020 stating that due to irregular payments of installments the amount is marked as "hold Funds".
Further Today on 28.12.2020 my account was debited by Rs. 23, 410/- for the same loan hold funds which I never took from the bank. This is really frustrating for me in these trying situations that I did not take any Consumer durable loan, some one forged my documents and the bank officer also sanctioned the same loan and now I have to bear the pain of wrong doing of others.

kindly take strictest action against those who put an hold to my account as even after raising several complaints with the bank, no one is taking action to cure their own mistakes and on top of that they are harrasing me by debiting my account for the same.