[Resolved]  HDFC Bank — unauthorised transactions

Dear sir,
Four transactions have been made through my credit card. Through some google*ujoy of rs 6469.74 each. I have sent dispute form vial my e mail. Which is under process. My complaint is that their must be separate telephone no to get credit card stopped immediately. I dialed the customer care no immediately after i received 1st message that unauthorised transaction has been made. But regular service centers took very much time to attend the call as to dial this no and press this no and in the meanwhile four transactions where done just in three minutes. Then after your service center could block the card.
Therefore my request is that a direct no of customer care executives should be written on cr, cards to immediately block such transactions.
And please get the matter resolved for this illegal transactions and amount be credited to my cc account
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Sep 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
3 Comments

Comments

I have lost my HDFC bank food card and kindly let me know how to block my old and to transfer money in new card
M
Hi,
I withdraw cash from other ATM but that time power cut I didn't received cash but in my account debited cash
Hi sir I lost my no which I have register in hdfc bank so now i cant register in net banking so i want to change my no what I want to do plzzzzz reply as soon

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