[Resolved]  HDFC Bank — unauthorised transactions

Address: Bangalore, Karnataka, 560079

It is more than a month since a complaint was raised ([protected]) and i have not any proper response till date. Hdfc bank had immediately blocked my card after this transactions and has also provided me a new card. A form is also submitted to the hdfc bank, koramangala branch, bangalore. Below are the disputed transactions.

16/01/2018 mercadona ensanche sur alcorcon eur 278.77 21, 918.31

04/02/2018 consolidated fcy markup fee (Ref# 19999999980204999736250) 767.14

04/02/2018 finance charges (Ref# 19999999980204999736250) 1, 330.27

I am being asked by phonebanking to pay this amount and later this amount will be reversed, but as per the credit card team, this amount is already reversed and is being shown in the card, which is not the case and still the disputed amounts are being shown in the card.

Regards,
Suresh