[Resolved] HDFC Bank — unauthorized activation insurance

[Resolved] HDFC Bank — unauthorized activation insurance

N naushadsb Apr 29, 2020

My name is md naushad alam. I am using hdfc regallia credit card from one year, on 17.04.20 rs.900 got deducted from my card for hegic-credt shirld %26amp;flc and 100+gst for emi processing fee - smartemi in rs295.54. I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorised manner. I request for policy cancellation to customer care. So, i request to please refund all amount +any taxes which were chargedto my credit card. Please cancell all the policies and smart emis permanently as i do not wat to buy any as of now My registered mob no.[protected] Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 29, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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