HDFC Bank — unauthorized amount deducted from my savings account

Address:600097

I am soundariya from chennai. Unauthorized amount rs.2990 deducted from my savings account with negative balance rs.-1330. After long complaint process. They respond one worst mail with fake reason such as i opt credit shield policy for my unused (Not even activated) credit card. Then i wrote a request letter to cancel that credit shield policy. Now after 20 days of frustrated now only my savings account bals become rs.0.00 from rs.-1330. I can't able to understand your policy details very disappointed. What about my money (Rs.2990). Not even single message or call i didn't have. Everything happened automatically.

When i asked about this issue to bank people. They don't know. And then they raised some complaints regarding this issue to that credit card division.

Please help me for this issue. I don't know what to do. Not even single person could know about this. From bank side there is no help and support. Same thing happened from customer care end

Worst experience with hdfc bank
This is my salary account also

I am facing more problems due to this bank account issue

Tell me whether refund is process or not
16-sep-2019 this issue happend. Till now no response from bank side very very worst experience with this bank

Mail i'd : ss. [protected]@gmail.com
Reference no : [protected]
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