HDFC Bank — Unauthorized and illegal credit card charges

Address: Village Nawada PO Mukerera Dist Saran (Bihar)

I am account holder of Account No [protected]. As per bank statement I have been issued a credit card which has not been received by me so far. Furthermore the same credit card ( Last four digits 7336 as mentioned in the SMS of HDFC) has not been activated and nor used for any transaction during the entire period. Now it has been revealed from your various messages that an amount of Rs 7465.59 has been levied charges on account of credit card/misc charges which is wholly illegal. However the complaint to the effect has also been lodged with Reserve Bank of India and subsequently Ombudsman BO Chandiagarh has been assigned to look after my complaint and compliance accordingly. Moreover I would like to seek your personal attention that the concerned authority of HDFC be directed to do the needful to check their records that the said so called issued credit card at their end has been activated or used for any transaction by me. Then how they can claim for charges on account of such credit card which has not been activated or used for any transaction by m.e