[Resolved] HDFC Bank — Unauthorized annual fee

[Resolved] HDFC Bank — Unauthorized annual fee

S sriramrana from Manuguru, Telangana Jul 30, 2020

Hi, I see an unauthorized annual fee levied to my account which is actually not valid. Information for partially said to me. Customer care said me to activate the smart pay to get life time free card but never said you need to keep for 3 months.. This is not valid. Without passing correct information you cannot charge the fee.. I'm not going to pay any fee.. Cancel the card immediately Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 02, 2020 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that your credit card has been issued as a priced card and in view of the same, fee plus GST is applicable as per the product feature. In the event the required spend threshold is not being met, the fee will be levied to the credit card account. You may refer to the below link for details of the same. https://bit.ly/2EK4ngP -Nadia HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close