[Resolved]  HDFC Bank — unauthorized credit card charges and unethical behavior

Address: New Delhi, Delhi, 110059

Myself kavita sharma having hdfc credit card no 54xx-648x-xxxx-3927, i called on 18/06/2017 at customer care to block my card executive say your pending bill is rs: 39999.59, which we have to on 08/06/2017.
He say, to block the card, we have to pay amount rs: 40, 826/-.
I immediate deposit entire amount on 18/06/2017.
After three month, i again contact to customer care to check whether card is blocked or not, than executive says new story to me that you have to pay rs:3012/-which is plate payment and all and generate reference number: [protected] to resolve my complaint.
Once i received the call, by executive, he say contact again by customer care and unable to solve the complaint.
Now this last communication from my side.
I go to rbi grievance cell, to solve my problem, because hdfc is now try to damage my credit history.
Hdfc is try to ditch good customer after give all payment.
They also not provide the recording of dicusion
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Jan 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

we observe that we have responded to your e-mail on November 3, 201. For further clarification we request you to reply to the e-mail received. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
 
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