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HDFC Bank — unauthorized credit card charges by one assist

Address: 560054

I am using hdfc credit card and without any prior intimation you have detected an amount of rs.1, 399. Kindly cancel this plan and request you to refund the amount of rs:1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Do reply me asap.

Deducted date : 03 aug 2018
Name : sourav kumar pany
Mob : [protected]
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Comments

Hi Sourav,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3448058. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,
Devendra,
Team OneAssist.
Reply
I came to know that my saving account has been debited for rs. 118.00 on 09-AUG-18 towards adhoc stmt chgs without any information. I don’t remember going to any branch for requesting any statement.
Kindly clarify why i have been debited with the above said amount.

Reply
Hi Team

I lost my HDFC food card recently.I request you to block the card.Below is the food card number : [protected]

Please block it with immediately.my last transaction was made on 6/8/2018.
Kindly transfer the balance to my new card.

Regards,
Pooja Jayappa
Reply
I have entered amount to withdraw from ATM but didn't receive cash in hand. I received recept in that mentioned that temporary unable to process.But amount was deducted in my account .
Reply
I changed my number but not getting OTP. So I can't log in to my net banking. Why don't you guys change the system of verification. There should be alternative ways like verification by debit card or through email. Worst experience with a bank.
Reply
Thank you for using Debit Card ending 5287 for Rs.3686.43 in [protected] at PAYPAL *VIAGGITURIS on[protected]:18:58:37 Avl bal: Rs.16181.31
Reply

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