HDFC Bank — Unauthorized Credit card Charges Levied as IGST OFFUS EMI, INT, PRIN in my credit card and not contacted through IVR for assistance

HDFC Bank — Unauthorized Credit card Charges Levied as IGST OFFUS EMI, INT, PRIN in my credit card and not contacted through IVR for assistance

S SK Hussen Oct 20, 2020

In my credit card statement always showing the following. I need to know what is that and request to reversal of the same to my card. The same is coming in all month. I tried to call customer care center to talke with the executive in toll fee no. [protected]/ [protected]/ [protected], but not getting any option to contact executive. Request to please look into the matter resolved my issue. SEPT Bill 19/08/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999980819005715275) 23.71 19/08/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 19999999980819999641660) 248.98 19/09/2020 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980919006012480) 1, 091.90 19/09/2020 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980919006012498) 113.84 OCT Bill 19/09/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 19999999980919999658590) 287.78 19/09/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999980919006012498) 20.49 10/10/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999981010009173146) 28.41 10/10/2020 IGST-VPS[protected]RATE 18.0 -21 (Ref# 09999999981010009173138) 91.51 19/10/2020 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999981019006710859) 95.64 19/10/2020 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999981019006710842) 1, 110.10 Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 22, 2020 HDFC Bank Customer Care's response Dear Customer, Please note as per the recent amendments, the Finance Bill has widened the scope of banking and financial services which are eligible for the levy of Good and Services Tax (GST ). As per the current Finance Bill, all fees and transaction charges levied in your card account will attract a rate of GST @ 18%. In terms of these guidelines provided by the Finance Bill, the Bank will be levying the GST accordingly and thereby wish to reiterate that the GST component once charged will not be reversed. The above details are also updated on the HDFC Bank Website " www.hdfcbank.com ", please refer Fees and Charges section on the website or below the Schedule of charges MITC link for details on GST. https://bit.ly/3kvNOVC -Nadia HDFC Bank Customer Assistance Oct 22, 2020 Updated by SK Hussen Any report about the complaint of self.
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Comments

Vijay Gajjala

from Delhi, Delhi

Dec 24, 2020

In my DEc-2020 credit card statement the following transactions are showing, but i have not made any such transaction or opted for EMI.

Request to please look into the matter resolved my issue.
21/12/2020 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981221006444121) 12, 241.58
21/12/2020 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981221006444139) 784.46

G.VIjay

Vijay Gajjala's reply, Dec 24, 2020

resolved