[Resolved]  HDFC Bank — Unauthorized deduction

Address: Lucknow, Uttar Pradesh

HDFC Bank - Unauthorized deduction of money by bank from my account Dated 15.09.2014 To Bank Lokpal Sir, I am having an account no.[protected] in HDFC bank ltd, B-3/178 vibhav khand, gomti nagar lucknow-226010 uttar Pradesh RTGS/NEFT IFSC: HDFC0002623 in the name of Naresh Kumar Jaiswal. I am working in TATA MARCOPOLO MOTORS Ltd LUCKNOW. this a/c was open by company behalf and it is a salary a/c. I was having sufficient balance in my account as per bank rules. I had regularly maintained the balance in my bank account which was more than 10, 000/=. But as you know if salary a/c open by my company rule at any time I maintain zero balance in my account. Due to some personal reasons, I have not sufficient balance my account for few months. In the month of August, when I went to bank for some transaction, I was surprised to know that Rs. 393/= has been deducted by the bank six times i.e. in the month of August 2014. Thus a total deduction of Rs. 1016/= has been deducted from my account by the bank. After contacting from the Manager, HDFC, she said that after two days refund your balance in your a/c. but still now any deducted was not refund in my account. I asked the manager of the bank that I was unknown from the change of the policy of the bank . Further, I was not been informed by the bank neither by written information, nor by SMS on mobile, or by E.mail. Sir, I have maintained my account bank as per banks policy. If bank has changed any policy the same must be provided to me by the bank through letter or by mail. Since bank has not informed about the change in the policy, why should I suffer for the huge amount without any fault. Being amount of RS. 1016/= is sufficient money for me. It is requested to kindly look into the matter and does needful so that I could get refund of money deducted by the bank from my account. With regards yours faithfully Naresh Kumar Jaiswal Tata Marcopolo Motors Ltd. Lucknow