[Resolved] HDFC Bank — unauthorized transaction of my hdfc credit card - very bad services

Subhay Kumar

from Noida, Uttar Pradesh

Aug 21, 2017

Address: New Delhi, Delhi, 110076

Website: HDFC.com

Hi, i have received sms of two unauthorized transaction as below:. It is now more than 17+ days & there is no updated. I am filled dispute from & send on cc. [protected]@ hdfc.com, but there is no any reply. I have called multiple times to cc & rm, but no update. Instead of tracking this transaction, they have bill this amount with current statement. Please escalate this to high management to look in to this.
1st trx - 05 aug 2017 - 21.02 - rs -31143.92 was spent on[protected]
21:01:36 at wish.com

2nd trx - 05 aug 2017 - 21.02 - rs -9204.00 was spent on[protected]
21:02:00 at agoda hotel reservation.

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Sep 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We Regret the inconvenience caused. Please mail us your complete issue at [protected]@hdfcbank.com along with your card details/transaction details and registered contact details with ref ID- TTU[protected] in the subject line. Will revert to you.

-Bejoy
HDFC Bank Customer Assistance