[Resolved]  HDFC Bank — Unblock my UPI

Hai this is Jauharudheen, I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints thru phone banking but every time they say that I have to fill a certain form and submit it to the HDFC Branch, and when I went to the HDFC Branch they don't know which form is it, I had visited the branch more than 7 times to fix this issue but nothing happened.
So kindly request you to sort out my problem as soon as possible
Thanking you
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Oct 30, 2020
Complaint marked as Resolved 
It has been fixed
HDFC Bank customer support has been notified about the posted complaint.
 
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Hi, this is Asha B A, I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I went to the HDFC Branch they are unable to help me in resolving this issue it, I had visited the branch more than 5 times to fix this issue but nothing happened.
So kindly request you to sort out my problem as soon as possible
Thanking you
Hai this is Surbhi Natani, I had blocked net banking and UPI transactions due to some issue in my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI. Net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints thru phone banking but they say that I have to fill a certain form and submit it to the HDFC Branch, and when I went to the HDFC Branch they don't know which form is it, I had visited the branch many times to fix this issue but nothing happened.
So kindly request you to sort out my problem as soon as possible.

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