[Resolved] HDFC Bank — undue outstanding charges levied against me

Amit Puri

from Delhi, Delhi

Sep 22, 2017

Address: New Delhi, Delhi, 110064

Today, i received a message from hdfc bank that an amount of rs. 725/- is overdue towards outstanding fees and charges on my hdfc auto loan vide loan a/c no.[protected]. My emis are always on time and auto-debited from my sbi salary account.

They are charging undue fees without any reason. Kindly see and resolve. It shows gross inefficiency and manipulation at your part.

Regards,
Amit puri
Ph no.- [protected]

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Nov 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your EMI for the month of September 2017 was return unpaid by your Bank with reason ""Refer to Drawer"". You are therefore requested to check with your Bank with regard to the return of the EMI. For any further clarification or assistance, please feel free to visit the following URL to access information for the complete address details of our Retail Loan Service Center.

URL: http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc

-Bejoy
HDFC Bank Customer Assistance