[Resolved]  HDFC Bank — Unethical behavior

Sir, I am your customer from last more then 15 years, I have Saveing a/c in your Lakshmi nagar branch, Delhi-92.i never had any problem with your staff but on feb13 2017, I visited branch to get fixdeposit of 200000 rupee, there I met mr.ashish and mr. vikram, both cheated me and instead of f.d. They invested my money in life insurance, same day late night I got SMS that my money has invested in insurance, next day early morning I again went to branch and met both of them, first they requested me to remain as is but after my refusal they asked me to give a cancellation letter, which I gave, I requested for receiving of this letter but they said don't. Worry with in a week time your money will br cr. In your a/c.
Fibally after one month 14/3/2017 I got my money, in this one month, more then hunkered times I called up mr ashish, every time he misguided me, and after few days he started avoiding my calls, in this one month more then ten times I visited the branch.
After getting money mr. Ashish promised me to complacent my one month interest either from bank or from personal.
I have all his SMS regarding this.
Now again one month has passed, I did not get anything. Whenever I call he send me SMS that I am near to your house comping with money, sometime he send SMS, will come today, will come tomorrow.
They are making me fool and spoiling bank image,
Pls see into the matter and compalceat my interest money
Thanks/reads
Surinder Singh
A/c no..[protected]
[protected]delhi
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May 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that you have written to our Senior Management and will receive a response from them with reference number[protected].

-Bejoy
HDFC Bank Customer Assistance
 
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