[Resolved]  HDFC Bank — Unethical behavior

Address: 603103

I had received a call from mr. Ashok and mr. Karthik from hdfc regarding credit card payment, the language tone and attitude of these two employees and utterly demeaning and their language and tne of voice is threatenning where he even said "i know how to get money out of people", "im working in the bank, not you" "how can you use so much money in 6 months"?
He is a bank employee what right does he have to ask me what and how i use the money. If a payment is to be made, it can be done with respectful and diligent workers not foul mannerless empolyees.
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May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details, caller details, date and time of call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

Personal banker any time for other customers call, I am two month I call him classic customer care call, not responding personal banker, very worst customer care, please call me,
Narration3RD PARTY CASH TXN INC ST & EC 030417

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