HDFC Bank — Unethical behaviour

Ganesh Easwer

Apr 9, 2017

Address: Bangalore, Karnataka, 560025

Website: unprofessional conduct

HDFC representative collected the processing fee without even checking if the property is eligible for loan sanction. They promised that the processing fee will be refunded if the loan is not sanctioned. In fact, HDFC sanctioned the loan and sent me the provisional sanction letter and asked me to claim the loan. But when i did try to claim the loan amount HDFC representative said that the particular property is no more funded by HDFC...

I have been writing several emails to HDFC asking for refund of the processing fee... but till today even after 3 months i am yet to get the refund...

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Comments

Sebastain

Apr 10, 2017

HDFC bank deduced Rs 172.50 as 3RD PARTY CASH TXN INC ST & EC few days after cash deposit of 9000. As per RBI, they should not charge if the customer is using the cash transaction only one. When the overall transactions including internet is only 5 per month in my account (including only 1 cash deposit), why should HDFC bank charge me?