[Resolved] HDFC Bank — unethical behaviour

vitsbmw23

Sep 26, 2017

Address: 411048

I received a hdfc dinerz credit card ten days back and to my shock they have activated the credit card protection policy without confirming with me.
Now i want to cancel the credit card protection policy to which customer care is continuously saying we can not cancel it.

I would like to get full refund for the policy. Also please let me know how to deactivate the credit card as i do not wish to use it for my rest of life.

In future i will not recommend to use hdfc credit card nor will use it.

Hopefully it is resolved immediately.

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance