[Resolved]  HDFC Bank — Unethical Charges

Address: Howrah, West Bengal

Sir, I have a credit card of HDFC BANK. From few months i am facing very serious problem with HDFC BANK and their Credit Card Department. I always bropped the cheque before time to HDFC BANK HOWRAH BRANCH but my cheque always took a lot of time to be cleared. Today technology and network is so advance that the chaque gets clears within 2 days. On 2nd December 2013, i dropped the cheque and it got cleared on 18th of dec. Now the time taken by the bank to clear the cheque is their own problem or activity. I dropped the cheque on time, even though they have added the charges, on 8th dec late fee, On 15th over limit fee, service tax and finance charges(total= Rs. 1713 ) i complained against to the customer care against it( Compnain No: [protected], caller AMIT). After few days, i called again and i was informed that the charges had been removed. On 28th of DEC 2013 i dropped a cheque at HDFC Bank ATM, CREDIT CARD BOX. And the cheque got cleared on 8th of Jan 2014. Today, i got Credit card statement, where i see that the charges for the month of Dec had not be removed also they have added a late fee for Jan 2014. I cannot understand, why the bank is working so hard on taking Unethical Charges from clients. They just delay to clear the cheque and take charges from us. again i made a call and confirmed that the charges for december is not removed, complain no: [protected], talked to CHITAN. I wish to receive all the charges from the bank or else i wont pay any outstanding for JAN 2014. Thanks Ashish Shaw [protected]