[Resolved] HDFC Bank — unknown autopay charge

Hemant Kushwaha

from Delhi, Delhi

Aug 25, 2020

Address: Samarveer Rathore, rayra Kallan Khurd Pali Marwar 306307

Hi, i have hdfc money back credit card and i got charged with unknown autopay of rs 2147 which i am sure i haven't spent anywhere.
Hdfc customer care is not working properly.
Request you to check the details and sort this out or block my card.
I think this has been some error from your side as i didn't even got any message form hdfc.

Card no. [protected]

Mobile :[protected]

Hdfc money back

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Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2020

HDFC Bank Customer Care's response Dear Customer,

We infer that you seek clarification regarding your credit card. We request you to use our NetBanking and Mobile Banking services to view your credit card account information online.

-Zubin
HDFC Bank Customer Assistance