[Resolved]  HDFC Bank — unknown transaction in my hdfc salary account

Hi,

I have observed unknown transaction in my account with customer id: 61xxx01

Details of the transaction:

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
20 sep 2017 dc intl atm w-d markup gst 010917-mir[protected] mir[protected] 20 sep 2017 1, 896.15 29, 084.00

Apart from this negative balance of around 10894 is appearing in my account. I. E a transaction of around 13k was spent without my involvement.
This is ridiculous i have not done any atm w-d out of the country... Please resolve this asap
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Oct 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2017
HDFC Bank Customer Care's response
Hi,

I'll do my best to help you. Please write to [protected]@hdfcbank.com with your Account No.or Customer ID, transaction details & contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

Bejoy
HDFC Bank Customer Assistance
 
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