[Resolved] HDFC Bank — unlawful deduction of amount from hdfc life

Vvikramaditya Pal

from Delhi, Delhi

Sep 1, 2017

Address: 122001

Dear all.

Inspite of cancellation of request for policy by hdfc they have issued a policy with the policy number 19498314 and deducted 15, 000 from my account.

It was a situation that one of my policy got matured on 30th july 2017 and to surrender it online, they offered another policy of 15, 000. But i had approached noida sec-18 branch and submitted all the documents to process the surrender of my policy. I had mailed them at [protected]@hfdclife.com that i dont want to to take the policy anymore.

Now when my surrendered amount credited in my account, they have deducted 15, 000 for the policy. I want my money back. There was no confirmation sent from them.

This is ridiculous and that also from hdfc as an organization.

Regards,
Vikram

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Oct 5, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

HDFC Life Customer Care's response Hi, please note that your complaint has been registered by us under the complaint no. [protected] and the same is being worked upon to offer you the resolution. The reply by us will be shared with you ASAP.