HDFC Bank — unnecessary charges on hdfc credit card

Address: Bangalore, Karnataka, 560078

Hi team,

Tried to reach you on call several times but failed to do so.

This is with regard to the outstanding amount in my kotak mahindra credit card number [protected], i have been looking at the statement and despite of making the minimum payment i am getting the inetest anf penalty charged. At the time of taking the card, it was informed to me that there will be no additional charges if i make the payment of minimum due. Can you please explain why i have been charged with the same??

I need an answer asap in order to settle the amount.

Thanks and regards,
Rachita agrawal
[protected]