[Resolved] HDFC Bank — Unsolicited calls from call centre

Anushree Nair

from Mumbai, Maharashtra

Apr 13, 2017

Address: Thane, Maharashtra, 400606

I have been receiving unsolicited calls from HDFC Life Plan call centre. I was in the midst of a meeting when the calls started. Despite rejecting the calls 3-4 times, the caller was persistent.
Irked by this, I had to cut my meeting short and answer the call. I asked for the manager but the caller in a callous way refused to divulge any detail. Even my request to take my number of their list was joked on.
After cutting the call, I continues receiving calls from the following numbers:
+91 [protected] (10 times)
+91 [protected] ( 5 time)

I consider this nothing less than harassment and torture,

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May 15, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

HDFC Life Customer Care's response Hi, we regret the inconvenience caused. We would request you to log onto our website www.hdfclife.com and follow the DND process and alternatively you can also write to [protected]@hdfclife.com from the registered email ID. Thanks - HDFC Life

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Comments

Sarvesh.t

from Ahmedabad, Gujarat

Apr 18, 2017

I have submitted PF withdrawal form a months back but not yet got the update, e code is 131315.

Regards

shailesh.bhatt

from Ankleshwar, Gujarat

Apr 18, 2017

Dear Sir,

please send me receipt of premium paid on line direct deduction from account.

my policy no. 16753729
Client ID : 67412072

HDFC Life Customer Care's response, Apr 19, 2017

Hi, we request you to log onto My Acount facility to check your premium receipt. For any further concerns and queries please write to [email protected] or call 18602679999. Thanks - HDFC Life