[Resolved] HDFC Bank — unsuccessful transaction debited not yet refunded

Ninja Assassin

from Mumbai, Maharashtra

Nov 21, 2017

Address: Chennai, Tamil Nadu

Website: www.hdfcbank.com

I have sent a mail on 17/11/2017 stating

11 nov 2017 pos 541919xxxxxx5121 sams pharmacy pos debit 042877 11 nov 2017 641.00 17, 421.06

The above transaction failed and i didnt even get a customer copy and i had to pay cash... I want to dispute the above transaction.. Since i have already paid.

For which i get a amazing answer asking for a void slip from hdfc customer care officer mr. Nethaji sabapathi
I guess i have clearly told that i did not get any slip, not even customer copy

Please look into the issue and get it refunded

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Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with the Account number, date and amount of the transaction.

-Manoj
HDFC Bank Customer Assistance