[Resolved]  HDFC Bank — UPI Blocked

I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
I want you to unblock my upi id as soon as possible.

Error : Bank Declined your payment
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
HDFC Bank Customer Care's response
Dear Customer,

Kindly note that to enable UPI, you are required to submit a written request at any of our branches near to your location. Unblocking request for UPI facility cannot be processed basis your request through Email or Phonebanking. Kindly visit our nearest branch and submit a written request for the same. In case of any issues, please feel free to email us at - Grievance.[protected]@hdfcbank.com.

-Zubin
HDFC Bank Customer Assistance
 
4 Comments

Comments

I had similar problem. Raised the issue three times so far. The HDFC IT customer support had all the time responded it was resolved. The problem still exists.
Since I am from IT background, I can say, it may be because of some flag that was set while the account was blocked… unfortunately HDFC staffs have no clue how to reset it. Hope HDFC takes up this issue seriously, as it is the same experience from many customers. Pity now HDFC is not my prime bank but I am their prime customer .

**ALERT** Dear Customer Your HDFC Bank's UPI access has been blocked for security reasons. Please contact any nearest branch for queries.

**ALERT** Dear Customer Your HDFC Bank's UPI access has been blocked for security reasons. Please contact any nearest branch for queries.

Lokesh dhaker 's reply, Jan 11, 2023
**ALERT** Dear Customer Your HDFC Bank's UPI access has been blocked for security reasons. Please contact any nearest branch for queries.
My HDFC UPI is blocked. Went to nearest branch and wrote a written mail request to unblock my UPI account. Not able to receive or debit the transactions. Getting frustrated. HDFC Bank employees tell they don't know what to do. Very pathetic service. Please just help and resolve the issue.

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