[Resolved] HDFC Bank — upi payment is not credited in via upi - customer care not responding, worst service

Balram Parmar

from Chennai, Tamil Nadu

Sep 25, 2017

Address: 560078

I have made transaction via hdfc mobile app via upi and amount is not credited in the beneficiary account after 5 days, and when i tried to register the complaint then there is a error, this humiliating, my amount is stuck mid-way and these guys are not responding, i have registered the complaint as well, even customer care guys says it will take 7 days to resolve, # you guys my money is with you for 7 days, i need it for some important purpose,

Just stay away from hdfc these guys are worst.

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Nov 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 25, 2017

Updated by Balram Parmar see the response when submitted the complaint via its upi app

Verified Support

Sep 27, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, screenshot of error you are facing, company/model name of mobile phone, operating system, application version and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
–Bejoy
HDFC Bank Customer Assistance