HDFC Bank — upi payment not credited

Swathi Eswaramoorthy

from Kangayam, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Vignesh — upi transaction not credited

1 review
Coimbatore, tamil nadu, india
Swathi eswaramoorthy on nov 25, 2019
Mark as resolved

Dear sir/madam,

I have made two transactions fro rs.1000 and rs 500 in to my hdfc fast tag account on 18.11.19 and 24.11.2019,
Through upi using vehicle no. Tn39ck6036. Since then the money is not credited to my fast tag account.

I am very disappointed in the service since i cannot connect to your phone number. And there are no other way to contact you. Totally frustrating.

Kindly look into the matter on urgent basis and solve it by crediting my hdfc fast tag with rupees 1, 500.00.

And please update a toll free number which is working

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Nov 25, 2019

Updated by Swathi Eswaramoorthy The phone number and the email id for contacting s not visible. It says protected.