[Resolved]  HDFC Bank — urgent : hdfc payment gateway issue - tangedco assistant electrical post - application fee

Dear sir,

I have tried to do the online payment for the post of assistant engineer (Civil/electrical) in the tangedco website.in payment page, i was using credit card to pay the amount using hdfc bank gateway, where the amount rs.590/- has been got deducted but got failure result in payment.

When i have tried to check the payment status, it was not reflected and it was awaiting banking confirmation.

Since today is the last day, i could not able to complete the application because of the payment issue (Even though payment got deducted).

Application no: a0205573.

So kindly check and do activate the payment status of my application, or please give me the confirmation for the refund, so that i will proceed with challan payment.

Kindly note the last date for challan payment is 03.03.2018.

Thanks & regards,
Rajamanikkam s,
[protected].
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Apr 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Feb 28, 2018
Updated by rajamanikkam22
uploaded awaiting banking confirmation image

Verified Support
Mar 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

We infer that you have sought clarification with regard to your Credit Card account. In this regard, we regret to assist you further in the absence of the card details as the provided card number is incorrect. Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account, 3. Email address as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance
 
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