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HDFC Bank — Welcome kit not received

It has been more than 2 months i have not received my welcome kit. I visited my branch for welcome kit enquiry when will. I receive my welcome kit but they always says "wait for 1 week" again and again it has been more than 2 months their 1 week is not comming. I have made a huge mistake by opening an account with this branch.
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It has been14 days since i didnot get my reply one of the worst bank all banks are delevering their welcome kit and hdfc bank is under covid 19. Go for any other private bank instead of hdfc bank worst bank ever. I am going to close hdfc bank account soon.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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