[Resolved] HDFC Bank — Welcome kit not received even after 1 monty

chandrakant.ardak

Jul 9, 2020

Address: Pune

Senior citizens savings account opened with min balance paid. Account opened online with hdfc representative from pune. No welcome kit received and so not able to activate account and make transaction. Kit overdue 1+ month now. Call on [protected]/[protected]
Very bad experience having taken min balance with no account activation.
Customer id[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Do note, due to the current COVID-19 situation and to prevent further spread of the virus, courier services are suspended. Once the lockdown period is lifted and there is normalcy, the consignment will be dispatched phase-wise. You will receive the dispatch details via SMS on your registered mobile number once the chequebook is dispatched. Alternatively, you may visit the nearest branch and apply for debit card. If you wish to have instant non personalised debit card, visit the branch with photo id proof and cancelled cheque.

-Nadia
HDFC Bank Customer Assistance