[Resolved] HDFC Bank — Went to the bank to open 5 year tax saving account but instead they opened hdfc life insurance account (Hdfc sl progrowth super ii)

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गरुड़ प्रकाश पांडे

May 10, 2017

Address: Varanasi, Uttar Pradesh, 221005

Website: HDFC Bank Pvt Ltd

Went to the bank to open 5 year tax saving account but instead they opened hdfc life insurance account (Hdfc sl progrowth super ii). Its been several days when i tried contacting them, they are simply giving excuses.
Now i got message from them that my policy has lasped and i need to pay revival fee to continue with the insurance account. Feeling really frustated and agitated, can't trust these people any more, simply looting customers.
Details mentioned below:
Application no.:[protected] | premium: inr 150000
Plan: hdfc sl progrowth super ii| uin: 101l066v02
Took policy at hdfc bank lanka branch varanasi (U. P.)
Person's name was saurabh kumar singh.

Not sure what to do now.
Can anyone please suggest. I am at the verge of losing my entire money which i had been saving for future.

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Jun 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance