[Resolved] HDFC Bank — Withdrawn record from HDFC for ATM

Pampi27884

from Kolkata, West Bengal

Apr 9, 2017

Address: Kolkata, West Bengal, 700055

Website: www.consumercomplaint.in

Myself ABHISHEK BHOWMIK having HDFC customer I'd 47765219. On 8-4-2017 at 19:30:05, I tried to withdraw Rs. 5000 from ATM of Indian bank, +251 block-B, Lake Town. ATM machine was shown that "Unable to process" and as a result no money has come out whereas the SMS received from HDFC, was shown that Rs. 5000 was withdrawn, available balance Rs. 52087.96. Request to kindly take-up this matter and reimburse this withdrawn amount to my account. Pls ignore if this problem already has been solved by you. I need confirmation SMS for this credit in my account. My registered mobile no. [protected]. It's very urgent to me. Pls keep this in top priority.

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May 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 09, 2017

Updated by Pampi27884 Name: ABHISHEK BHOWMIK. Email id: [protected]@gmail.com, mobile: [protected].

Verified Support

Apr 15, 2017

HDFC Bank Customer Care's response Dear Customer,

The amount has been reversed to your account on April 10, 2017.

-Anay
HDFC Bank Customer Assistance