[Resolved] HDFC Bank — without my permission hdfc bank illegally debited 900 (policy)+ 100 (emi).

raghuatr

from Perambalur, Tamil Nadu

Nov 5, 2017

Address: Salem, Tamil Nadu, 636141

I already referred my problem with hdfc credit card that they debited ₹900 for policy illegally without my permission.in my unbilled statement policy titled as (Hegic-crdt shld & fl cvr).
After my complaint they doesn't refund my amount. Instead they added another one way to debit my money that is smart emi for this they debited ₹100 + tax 30 or more.
Smart emi will debit ₹900 as ₹300 for 3 months for this ₹100+tax.
I complaint through consumer complaints but there is no response. They simply punish me again through smart emi charge ₹100+tax for ₹900 policy.
So please cancel the policy (Hegic-crdt shld & fl cvr) and refund ₹900+₹100 (Smart emi).
My humble request pls avoid such a fraudulent way of collecting money from the valuble customers hereafter.

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Dec 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance