[Resolved]  HDFC Bank — Wo wheeler loan a/c no[protected]without confirmation disbursement) after surrender open cibil

Address: Mumbai City, Maharashtra, 400057

Only request is closed the cibil even there is no mistake from my side - my current cibil score 712 only one negative remark because of hdfc

This vehicle surrendered due to loan disbursed to dealer without any confirmation taken from me and i have stopped repayment against said loan. Bank has force fully cleared two ecs through my bank account even complaint given by me before the vehicle registration. Hdfc bank totally misused their authorities in process of loan disbursement.

Still i have not received any intimation about how they charged total amount of loan. I have never sign and seen any quotation then how loan disbursed to dealer it was totally mistake of hdfc bank representative mr. Rahul chikne (Mobile no - [protected]) who has used internal contact of bank and misuse of their authorities.
I never got following answers from hdfc
1) why loan disbursed without my confirmation?
2) when i told on conference had with customer care dt 30/11/2015 do not register vehicle i am not acceptable you can check recording if you have in your system.
3) vehicle register with roc on 3/12/2015 which was forcefully done
4) i had given the letter to stop ecs on 27/11/2015 but it was hit in my bank on 07/12/2015
5) vehicle register on 3/12/2015 & emi hit in bank on 07/12/2015 (Who will bear the interest)

Date of surrender - 09/ july /2016
Complete branch address where the details was submitted
Acknowledgement

Hdfc bank ltd
I think techno campus, building - alpha, next to kanjur marg railway station,
Kanjur marg east mumbai - 400042

Official name and contact number (If any)- surrender to avinash more (Mobile no - [protected])

Paid amount -2 installment paid of rs. 2734/- (Force fully debited discrepancy in process of deliver hole story behind as well as too many communication mails as well as tel calls)
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May 31, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please forward the Cibil report to [protected]@hdfcbank.com with ref ID: TTU[protected] in the subject line.

-Anay
HDFC Bank Assistance
 
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