[Resolved]  HDFC Bank — worst experience from hdfc complaint department

Address: Hyderabad, Andhra Pradesh

Hi,

I called many times to hdfc bank complaint department hyderabad 6160 6161 to log a complaint and i found that they are just playing around with customers. Thats not the way to treat the customers. They are picking the call and just looping back to menu options where it again starts with selecting the options from beginning.

Again i reached the complaint department and they did the same. It happend for more than 5 times.

I called them from 2:00pm - 2:30 pm on jan 28, 2018.

Do they thing its a joke?
They don't care about customers?
What for they are getting paid?
Don't they respect customer's time?

I never expected this from hdfc back, and this is the worse experience i ever had with hdfc.

I belive complaints department should act more better tan anyone else.

Regards,
Anoop.
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Mar 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry to hear that. Please share your Account No./Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.
 
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