[Resolved] HDFC Bank — wrong available credit limit showing while login in net banking

manu28

from Delhi, Delhi

Jul 18, 2017

Address: 122016

Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

Hi i am having issue that credit card available limit is showing incorrect showing difference of around 7-8 k of actual limit which comes in my credit card statement and confirmed from customer support. Cse asked me to deregister my card and the register but still showing incorrect available limit. I have tried to resolved it from customer support but no result also sent mail many times on creditcard. [protected]@hdfcbank.com no revert

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Jul 18, 2017

Complaint marked as Resolved

No mail received from customer support also phone banking support also unable to know the cause of reflecting wrong available credit limit though as per resolution given from phone banking executive that deregister the card and the register still did not work it

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance