[Resolved] HDFC Bank — Wrong communication, charged wrongly not ready for emi conversion

karthik vishwanthan

from Bengaluru, Karnataka

Jun 29, 2017

Address: Bangalore, Karnataka, 560021

Hi This is Karthik . I am using Hdfc credit card . I have raised en number of request to converting my balance to emi option but everytime they are making false commitment.. and more over when they gave the card they said you can convert any time to emi .. but I'm requesting I can't make the payment please emi no one is responding to my request since 3yrs ...
Complaint# [protected], [protected], [protected], [protected]..

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Jul 30, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to EMI and wish to clarify that, HDFC Bank offers several promotional offers such as Smart EMI, Balance transfer etc. to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6119553.
-Manoj
HDFC Bank Customer assistance

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Comments

Yogi91

from Coimbatore, Tamil Nadu

Jun 29, 2017

I was use last 1 and half year saving account in HDFC bank but this time in my account no third party cash deposit or transaction so why diduct transaction fees in my saving account

Please rewart me
Yogesh
[protected]

sooriya madhaiyan

from Coimbatore, Tamil Nadu

Jun 29, 2017

Am Dhanapal online booking my credit card was not success why..?