[Resolved] HDFC Bank — Wrong debit.

Krishnamurthy A

from Chennai, Tamil Nadu

Apr 4, 2017

Address: 600073

Website: HDFC CREDIT CARDS

On viewing my credit card statement for March, 2017 i.e. bill dated 19th March, 2017 I found the petrol bills debit wrongly made. I used to put for ''Rs.200 only everytime and as such i received message for Rs.200 each time. But in my statement petrol bill debit made as 202.70. 211.30 like that at all times. Why this error? So far i have not checked my bills every month. This month only I occasionally checked. and noticed. In this connection I already wrote to you and no reply was received. Please consider.
A.KRISHNAMURTHY.

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May 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 04, 2017

Updated by Krishnamurthy A Till date no reply for my previous letter.

Verified Support

Apr 06, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, Credit card details and registered contact details with ref ID-TTO06041711 in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance