[Resolved] HDFC Bank — Wrong debit card - received

sonuakash

from Aligarh, Uttar Pradesh

Apr 19, 2017

Address: New Delhi, Delhi, 110084

My Saving Bank Account No. [protected]
I have applied for Debit Card on 14th April'17. I have spoken to customer care of HDFC 3-4 times and came to know that my Debit card has been delivered to wrong address. I have not received any correct reply from them.

Yesterday I have received Debit Card No. [protected] in the name of Lokesh Saxena with covering letter to me. If some mishappening will occurred who is responsible for that. Due to non receipt of Debit Card on time I am not able to withdraw cash and make some important payment, there will be penalty charges are levied on me due to HDFC Bank blunder mistake. An professional bank how can do this type of mistakes.

You are requested to please file an suitable case on HDFC bank so that this type of mistakes they will not repeat and also take suitable action against them.

Thanking you,
Akash Singh
[protected]

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May 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

HDFC Bank Customer Care's response Dear Customer,

Basis your e-mail, we have taken up the query for an appropriate review. As the same is under process for a detailed investigation. we shall respond to you in 5 working days time. We seek your patience in the interim period.

-Anay
HDFC Bank Customer Assistance