[Resolved]  HDFC Bank — wrong deduction from account

Address: Yamuna Nagar, Haryana
Website: www.hdfcbank.com

Hdfc bank has deducted ₹4848 from my account no. [protected] as amb charges. Despite speaking so many times to their executive, they are not ready to entertain me. Firstly while opening mr. Jaswinder singh of jagadhri branch furnished wrong information about my account saying it's a classic account and you will be privileged customer and will not be charged anything, that account was opened. I was already having my account with hdfc since 2003 but that wanted me to open one account at their branch. Now when i'm trying for reimbursement of my money deducted, mr. Jaswinder singh avoiding my calls, which is making me mentally disturb as i'm not posted out of station and i'm not able to visit my branch. I want to take action against hdfc bank for furnishing wrong information and then neglecting my calls
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Sep 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

Your email has been received vide ref id[protected]. We will take up the matter with the concerned team and revert to your email in 5 working days.

-Bejoy
HDFC Bank Customer Assistance
 
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