We are preferred customer of your bank, we had took auto loan from your bank on 7th october-2014 with consent from your officer mr. Vishal sharma (Mob: [protected])
That as a preferred customer, there will no foreclosure charges after 24 months.
Our loan account no. Is as under
Rupesh shah[protected]
Devang shah[protected]
We had approached your bank on 2nd june-2017 for closer of our loan account of both auto loan, they have insisted for pre clouser charges, we had shown them consent letter of your officer mr. Sharma.
Now, they says that we have wrote a letter to mumbai office and waiting for their consent.
This is a non standard policy of your bank that while getting business from customer, you are promising something, and while on application is is totally different, we had a credit balance in our current account fro which you are not giving us any interest, and intensely to loot the customers with different type of accuses to get more amount from the customer, we want to pay full amount of balance of loan amount immediately, if is is not resolved immediately, we will claim for the loss of interest we have to bear for keeping balance with your bank at zero interest and paying interest for 10.25% for not receiving payment on our loan account.
We hope to have your immediate action.
Thanking you,
Kamlesh shah
Devang plastic industries.
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