HDFC Bank — Wrong information provided at the time of issuance of credit card

I have applied for hdfc credit card one year back. One representative came to our place for issuance of card. He informed us that in order to get free card i. E for non deduction of annual charges, rs. 100 will be deductedfor 3 months only and our card willbe free lifetime and i have provided him one airtel membership number so that it will be charged for rs 100 each month for 3 month only.

To my surprise its been almost 1 year and still the amount of rs 100 is being deducted regularly and when we contacted the same person he said kindly contact customer care and when i contacted your customer care team for delhi ncr region there is no. Option to talk to your team.

Request you to kindly refund my money deducted giving us false information and surrender my card immediately
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HDFC Bank customer support has been notified about the posted complaint.
Sep 19, 2020
Updated by Vani Singhal
my email id is v.[protected]@gmail.com
 
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