[Resolved] HDFC Bank — wrong transaction refund

Manav Mahesh Chandra Manav

from Surat, Gujarat

Sep 2, 2017

Address: New Delhi, Delhi, 110008

Dear sir
I have made wrong transaction below

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
1-sep-17 imps[protected] — vijb-xxxxxxxxxxxx7000-miscellaneous [protected] 1-sep-17 10, 000.00 11, 590.41
And correct transaction was
1-sep-17 imps[protected] — vijb-xxxxxxxxxxx0700-miscellaneous [protected] 1-sep-17 10, 000.00 1, 590.41

Now plz guide how m money will get fund to my account
If vijay bank told that is not correct account having 16 digit because their accounts hold with 15digits where my money gone.
Kindly confirm process to reclaim back of wrong transaction through chiller app.
Mahesh chandra manavhdfc saving account #[protected] cust id 25183281

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Oct 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning reference number[protected] and confirm the below details:
1) If the transfer was done to an incorrect account number, please provide the correct account number of beneficiary.
2) If you have erroneously transferred to a beneficiary with correct account number and name, we request you to directly liaise with beneficiary for reversal.

-Bejoy
HDFC Bank Customer