[Resolved] HDFC Bank — wrong type of credit card issued

SWAPNILsirvi.11

from Panaji, Goa

Nov 15, 2017

Address: Pune, Maharashtra, 411001

Website: HDFC BANK

Hello,
I got a call regarding credit card from hdfc credit cards,
I said okasked about types of cards, and lateron i said them to issue me a moneyback credit card. Today i received the credit card ad it was freedom card, request to hdfc to colect this card as i dont need a freedom card, i need a moneyback card.

Regards,
Swapnil chowhary
Cust id 55662415

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Dec 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 15, 2017

Updated by SWAPNILsirvi.11 also during issuance of card i asked credit limit, the person named ASHA said it will be in between 20000 to 70000.
but i got limit of only 10000. this is fraud with customers.
request to hdfc to take action against these type of fraud agents as they are spoiling name of HDFC bank

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance

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Comments

Eshita Shukla

from Mumbai, Maharashtra

Nov 16, 2017

On 11 Nov. While booking e- ticket on IRCTC app. As soon as I entered the otp session time out error came but payment was deducted . I didn't get any refund on this .I have tried to Contact irctc app but didn't get any help from there .
Kindly help me .