[Resolved]  HDFC Bank — wrongly charged for one assist membership

I declined for oneassist membership while applying for credit card but still it asked for the membership. I got an sms for the same on 1-feb and asked me to send an sms to stop the membership. I messaged right away "stop oa" to [protected] and got a reply that the membership will not be activated. But, today i. E. 8th feb i'm getting a message in the morning saying "welcome to oneassist" and my credit card is being charged 1399.
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
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I am Nagaraju Gubbala, I opened a salary account in older company, i resigned there. Now I am not doing any job, but the hdfc bank account charging negative balance as -33000rs in savings, -31000rs in current. How it is possible to charge such huge negative amount without intimation. I cant pay that amount.

Dear Sidds9,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist.

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