[Resolved] HDFC Bank — Wrongly charged membership fees- HDFC Credit Card number [protected] of Nilesh Gupta

parthaastha

from Jaipur, Rajasthan

Apr 29, 2017

Address: Sagar, Madhya Pradesh

Dear Sir

I have applied for HDFC Bank Regalia Credit card on the assurance of your Sales officer that this card is free for lifetime.

Later on my application, your Bank have allotted to me Regalia Credit Card number [protected].

Later on in the month of April 2017 HDFC Bank debited wrongly the charges for Rs. 2875/- towards first year membership fee on dated 31.03.2017, which are appearing in your statement. .

At the time of opening of Credit card your Bank has assured me that this card is life time free, later on charged membership fee is cheating to customer.

You are requested to please waive off the membership fees as appeared in the statement and inform me.

Thanks
Nilesh Gupta

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Jun 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance