[Resolved] HDFC Bank — Zero balance (salary) account charged for mab

Mahesh Thumar

from Surat, Gujarat

Apr 11, 2016

Website: www.hdfcbank.com

I joined a company on temporary/trial bases. As a joining formality the company has opened my salary account in hdfc bank, it was a salary account and i was told that i don't need to maintain any balance in this account (Since it's a zero balance account).
Due to some reasons after few days i left that company and hence salary was not credited in that account. Also, i called hdfc customer care to close this account, and they said that, they we'll take follow-up on this.
Not even a single transaction or service was used for that account.
Now, hdfc is seding me an sms every month saying that your account is being charged by rs. 687 for non maintenance.
I don't understand why this charge for a zero balance account?

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Apr 16, 2016

Complaint marked as Resolved

Customer service agent has took this forwarded and branch manager called me to help me with my account closure process. Also all the Charges were levied off. Thanks hdfc team.

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 12, 2016

Verified Support

Dear Customer,

I'll require a couple of details from your end to check this charges and assist you with the same. Request you to write to [protected]@hdfcbank.com along with your account details, charges details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

-Anay
HDFC Bank Assistance