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[Resolved]  HDFC Securities — Derivative Value [protected]@ Rs.199

I have not received any reply from customer care till now, I mailed them 1 week back.

Below is my conplaint

I Have applied for Derivative Value [protected]@ Rs.199, from my account Rs. 234.82 was debited.

I have received message as below,
Derivative Value Plan @ Rs 199. Get FREE ProTerminal, 0 Interest on Derivatives Margin & FLAT Rs 20/order. Buy Now www.gs.im/n/xFILVkePbre -HDFC securities.

But when I am placing order, this plan was not working,

I charging brokerage Rs.232 for buying option of Hcltech 30 Dec 1300 CE.
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May 20, 2022
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
HDFC Securities Customer Care's response We regret the inconvenience caused to you.

Please provide us with your trading account number/bank customer id / Demat account number for further assistance.

Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
 
1 Comment

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Comments

Dear Srujan,

We sincerely regret the inconvenience caused to you.
We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

Regards
HDFC securities
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