Healthmug — Full payment taken in advance but medicine not deliver

Address: customer-care@healthmug.com
Website: customer-care@healthmug.com

Complaint against
HEALTH MUG
(Online pharmacy)
Mumbai

Complaint against
HEALTH MUG
(Online pharmacy)
Mumbai

Their email ID
[protected]@healthmug.com

SUBJECT
Full payment taken in advance, medicines not delivered.

Complete grievance stands as follows.

Their email ID
[protected]@healthmug.com

SUBJECT
Full payment taken in advance, medicines not delivered.

Complete grievance stands as follows.

1. We attach here with two screenshots, showing delivery attempt failure of the concerned medicine two bottles.
2. On 11th December 2023, you yourself had said consenting, the non delivery of the concerned medicines.
3 you have confirmed, your attempt failure to deliver the concetned medicine.
4. Refer our reply, emailed on the same day 11th December 2023, pointing out being a home, we are always available here and therefore there cannot be any failure to deliver the medicine. So it is very evident, you have never attempted to deliver the concerned medicine.
5. Over 2 weeks have passed, you never attempted again to deliver the concerned medicine.
6. And now when we reminded you, you are flatly lying that you have delivered the medicines.
7. The attached two snapshots are the clear evidence of your deceiving statement.
8. Being constrained, we are taking up the matter with the consumer court under the consumer protection act 1986, entirely at your risk, cost and consequences to recover all the compensation for all the trauma, waste of time, monetary losses, all the legal expenses from you, which make a legal note of.
RK Agrawal
Attached
PDF file consisting both the screenshots
as elaborated above.
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